Logging in using your username and password
Click on the ‘I'm a doctor and want to log in with my account’ box.
Under the login information, enter your username (= e-mail address at registration) and click Continue.
In case you try to log on to PACSonWEB with an active directory account that uses federated services for authentication, you will be redirected to a webpage of your hospital to enter your password.
In all other cases, you can enter your password on the PACSonWEB page and click Log In.
In case you log on with a password that does not meet the required password complexity rules (any more) the following pop-up will be displayed:
Click user settings to modify your current password.
 | Important! If an active directory integration has been set up for your institution, you need to change your domain password to meet the applicable password complexity rules to be able to logon to PACSonWEB beyond the mentioned date. |
If your account requires strong authentication to logon you will receive a temporary code (One-Time-Password) by SMS or mail or need to confirm your login through the authenticator app.
For more information, we refer to Two-factor authentication.
If this is the first time you are logging in, you will receive an SMS, and a pop-up window will be displayed requesting you to "Please complete this form to activate your account".
Here you must enter the code you received by SMS, and you can set a password of your choice.
In case an incorrect SMS code is entered, the password will not be changed. If 5 times an incorrect SMS code is used the account will be locked.
This is a one-time procedure. For every subsequent login attempt you can log in with your username and the password you created.
| Important! The password has to be at least 8 characters in length and must contain at least 1 letter and 1 number. |
 | Tip: If you’ve forgotten your password, you can reset it yourself by clicking on ‘Forgot your password?’ on the login page. (A condition for this is that your mobile number is registered with Dobco Medical Systems.) Click here for a more detailed explanation of how to reset your password. |