For patients that are logged on but need to pay for access to their studies, all unpaid studies will be grayed out.

Payment can be initiated by clicking the Bank Card icon.

A "Payment required" pop-up window will be shown. The study will be available to you, once a payment has been made.

By clicking Make payment you are redirected to a payment page where you can select to pay by credit card (MasterCard or VISA) or Vipps.

After payment you are redirected to the explore page and studies are now accessible.

A radiology department can decide that a study should not yet be accessible for the patient.

In this case, the study is listed grayed out in the explore page with a clock icon in front.